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Our Solutions

On the phone,
in the inbox,
one assistant.

Xaly.ai runs your business’s phone line and messaging channels with AI. It answers the call, replies to the message, logs the lead and writes it into the system you already use — all from one dashboard.

Talk to the assistant now+90 850 303 14 52
Solutions

Four solutions, one customer record.

All four share the same knowledge base and the same customer record. What a customer says on the phone and in a message ends up in one place.

01
Phone

AI voice agent

Answers inbound and outbound calls, handles questions, books appointments and records every conversation.

  • Inbound calls
  • Outbound calls
  • 27 languages
  • 24/7
Explore the voice agent
What it does
  • Answers on the first ring

    The line stays open after hours, at weekends and on holidays; callers are not left waiting in a queue.

  • Speaks 27 languages

    Callers are greeted in the language of their country code; if they switch mid-call, the agent follows.

  • Bookings and reminders

    It offers free slots from your calendar during the call, books the appointment and places a reminder call beforehand.

  • Hands over when it should

    On a sensitive matter or anything outside its remit it does not argue; it takes the details and routes the call to the right person.

  • Live monitoring and takeover

    Follow active calls live from the dashboard and take over the conversation whenever you need to.

02
Messaging

AI chat assistant

Brings messages from WhatsApp, Instagram, Messenger, Telegram, email and your website chat into one inbox and answers them.

  • WhatsApp
  • Instagram
  • Messenger
  • Telegram
  • Email
  • Website chat
Explore the chat assistant
What it does
  • One inbox

    Messages scattered across apps land on one screen, so your team stops switching between them.

  • Live chat on your website

    One line of code adds an “Xaly.AI Chat” bubble to your site; colour, position and greeting are set from the dashboard.

  • Bookings and orders in the chat

    It books appointments inside the conversation, checks order status and opens return requests.

  • Your team can step in

    Anything complex or sensitive is passed to an agent with the full chat history; an agent can take over at any moment.

  • Same answers as on the phone

    It shares the knowledge base with the voice agent, so customers get the same answer by phone and by message.

03
Sales

Lead management

Turns every call and message into a lead, flags how interested it is and hands it to your sales team ready to work.

  • Phone
  • Messaging
  • Web form
  • Excel
  • Outbound campaign
Explore lead management
What it does
  • Collects details in the conversation

    Name, phone, need and budget are asked in the natural flow of the conversation, so nobody has to call back to ask again.

  • Flags intent

    Based on what was said, it marks how close the lead is to a decision; sales starts with the warm ones.

  • No duplicate records

    When the same person writes from another channel, it adds to the existing record instead of opening a new one.

  • Leads from forms and lists

    Connect your website form and submissions go straight into your customer list; Excel lists can be uploaded too.

  • Outbound calls and follow-up

    Upload a list; the assistant makes the calls, flags who is interested, books appointments and calls back those it could not reach.

04
Integration

CRM integration

Works both ways with your customer management system and calendar; every conversation is logged automatically, with no manual data entry.

  • CRM
  • Calendar
  • API
  • Webhook
  • Phone system
Explore CRM integration
What it does
  • Two-way data flow

    The assistant sees the customer’s history while it talks, then writes what it learned back to the same record.

  • The right context on every call

    When a customer calls, the assistant already knows their last request, any open case and their latest appointment.

  • Calendar sync

    Appointments land in your team’s calendar; cancellations and reschedules update on both sides.

  • Connects to your own system

    Where no ready-made connection exists, it is set up over API and webhooks; you do not have to change how you work.

  • Keep your number

    Forward calls from your existing number, take a new number from us, or connect your own carrier or phone system.

Parts of the same system

The same foundation under every solution.

Whichever solution you start with, these run inside the same system.

  • Recording, transcript and summary

    Every conversation is recorded, transcribed and summarised; your team reads what was said without replaying it.

  • Your own knowledge base

    Upload your catalogue, price list and procedures; the assistant answers from them and does not invent what it does not know.

  • One customer record

    What a customer says on the phone and in a message is merged into a single record.

  • Reporting

    Call volume, topic breakdown and appointment conversion rate, tracked on one dashboard.

  • Replies in the customer’s language

    In website chat and messaging channels, the assistant answers customers in their own language.

  • For clinicsAI result preview

    Generates the likely post-treatment look from the patient’s own photo and sends it in the same chat; runs on prepaid credits.

    Explore result preview
How we start

We do the setup.

We do not hand over a dashboard and walk away. A standard setup usually completes within a few business days, and day-to-day use needs no technical knowledge.

  1. 01
    Requirements call

    Together we map which calls and messages come in, what the assistant should handle and where it should hand over.

  2. 02
    Conversation flow

    We design how the assistant greets people, what it asks and when it passes the conversation to a person.

  3. 03
    Knowledge base and integrations

    We load your catalogue, price list and procedures, and connect your calendar and the systems you use.

  4. 04
    Test calls and go-live

    We run test calls; once you are happy with the result, the line goes live.

Complex integrations or custom voice work can extend the timeline.

Plans

Which plan fits?

Plans are split by the channels you need. Current prices are on the pricing page.

  • Chat onlyIf you do not need phone calls

    No voice calls. Website chat, WhatsApp, Instagram, Messenger, Telegram and email run from one inbox, and leads are collected from forms.

    See the plans
  • AI call centerHand the phone over too

    Plans that answer inbound and place outbound calls. Messaging channels are included here too.

    See the plans
  • On-premise deploymentYour data stays in your building

    For banks, payment institutions, hospitals, energy companies and the public sector, the whole system is installed on the organisation’s own servers.

    Explore on-premise deployment

Let’s work out which one fits you.

The quickest way is to try the assistant yourself: call the demo line and talk to it. If you would like to discuss which solution fits your business, let’s set up a call.

Call the demo line: +90 850 303 14 52Request a demo
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