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About Us · Voratrix

Every call
is a request.
None should be lost.

Xaly.ai is a call center platform that runs a business’s phone line and messaging channels with AI. It answers the call, logs the request and summarises the conversation — nights, weekends and holidays included.

Talk to the assistant now+90 850 303 14 52
27languages
Turkish included. Callers are greeted in the language of their country code; if they switch mid-call, the assistant follows.
7channels
Phone, WhatsApp, Instagram, Messenger, Telegram, email and website chat in one inbox.
24/7open
After hours, weekends and holidays included.
Why we exist

The same three losses, every day.

A phone ringing after hours, a customer waiting in a queue, a call note nobody wrote — each of them costs business every day. Xaly.ai was built to remove all three.

01Today

The phone that rings after hours

Nobody picks up in the evening, at the weekend or on a holiday; the request sits unanswered until morning.

With Xaly.ai

Answered 24/7

The assistant picks up day and night, listens to the request and logs it.

02Today

The customer waiting in a queue

When the lines are busy, callers are put on hold. When they give up and hang up, the request leaves with them.

With Xaly.ai

Nobody waits in line

It handles inbound and outbound calls and books the appointment or callback during the conversation.

03Today

The call note nobody wrote

If nothing is written down, who wanted what — and who needs a call back when — is forgotten.

With Xaly.ai

Every call in writing

Every conversation is transcribed and summarised; your team reads what was said without replaying the recording.

  1. 01

    Your data stays yours

    The AI runs on our own infrastructure. If you prefer, the whole system is installed on your organisation’s own servers and can run without an internet connection.

  2. 02

    We measure what we claim

    If we cannot show the basis for a claim, it does not go on this site or into a sales call. We are just as plain about when the system is not the right fit.

  3. 03

    We do the setup

    We do not hand over a dashboard and walk away. We build the conversation flow, knowledge base and integrations with you, and hand over after test calls.

  4. 04

    It listens before it speaks

    While the caller is talking, the assistant listens; if the caller cuts in, it stops mid-sentence and turns back to them.

On-Premise Deployment

For organisations whose data must stay in-house.

For banks, payment institutions, hospitals, energy companies and the public sector, the whole system is installed on the organisation’s own servers. Call data does not leave the organisation.

Explore on-premise deployment
  • Banks
  • Payment institutions
  • Hospitals
  • Energy companies
  • Public sector
Who builds it

Built in Istanbul, supported from Türkiye.

Xaly.ai is a product of Voratrix Yazılım ve Yapay Zeka Teknolojileri Anonim Şirketi, headquartered in Beylikdüzü, Istanbul. The product is developed in Türkiye, and the team that sets it up and supports it afterwards is based in Türkiye too.

Founder

Furkan Deniz

The Voratrix family
  • Xaly.ai

    AI call center

    You are here
  • Estekip

    Management platform for clinics and health tourism

    estekip.com
  • Jure

    AI legal platform for lawyers

    jure.com.tr
  • Voratrix

    Custom software development and consulting

    voratrix.com

Shall we talk?

The quickest way is to try the assistant yourself: call the demo line and talk to it. If you would like to discuss how it fits your business, let’s set up a call.

Write to us
Company details
Legal name
Voratrix Yazılım ve Yapay Zeka Teknolojileri Anonim Şirketi
Headquarters
Beylikdüzü, Istanbul