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Plans
No Hidden Fees
No surprise per-minute AI charges. Pick the plan that fits, or get a tailored enterprise quote.
If you do not need phone calls
Not every business needs a phone assistant. These two plans exclude voice calls: they run your website chat, WhatsApp, Instagram, Messenger, Telegram and email from a single inbox and collect leads from forms.
Chat Starter
For businesses that run on messaging and do not need phone calls.
- 1,000 conversations per month
- Xaly.AI Chat live support widget (on your own website)
- You set the widget's color and position yourself
- One channel: WhatsApp or Instagram
- Knowledge base (10 pages) and lead collection via forms
- Single inbox, human agent takeover
- No voice calls
Chat Professional
For businesses that manage all messaging channels from one team.
- 5,000 conversations per month
- WhatsApp, Instagram, Messenger, Telegram and email
- Publish the widget under your own brand (the Xaly name is not shown)
- Unlimited knowledge base and website form connection
- Bulk customer import from Excel and WhatsApp campaigns
- AI image preview (with credits)
- CRM integration and reporting
- No voice calls
Hand the phone over to AI as well
Plans that answer inbound and place outbound calls; messaging channels are included here too.
Starter
For businesses starting out with a single team.
- 1,000 call minutes per month
- Voice engine fine-tuned for Turkish
- Knowledge base (10 pages)
- Xaly.AI Chat widget and email channel
- Standard reporting
- Phone line from your own carrier (line from us: +1,50 TL/min)
- Priority email support
Professional
For teams handling both inbound and outbound calls.
- 5,000 call minutes per month
- Unlimited knowledge base (RAG)
- Outbound call campaigns
- WhatsApp, Instagram, Messenger, Telegram and email
- Publish the widget under your own brand
- CRM and calendar integration
- Call transcripts, recordings and sentiment analysis
- Phone line from your own carrier (line from us: +1,50 TL/min)
- Priority technical support
Enterprise
For organizations that need high volume and custom integration.
- Minute package based on volume
- Organization-specific configuration and integration
- Private cloud (VPC) deployment
- Service level agreement (SLA)
- Organization-specific voice training
- Dedicated account manager
- 24/7 priority support
Your data never leaves your building
Turkish banking regulation requires primary and secondary systems to stay in-country. These two packages run the entire stack on your own servers.
On-premise: regulation, process and FAQ →On-Premise
The entire system runs on your servers. Data never leaves your organization.
- All voice, text and recordings stay inside your organization
- Can be deployed in Türkiye in line with BDDK and KVKK rules
- Can run without an internet connection (air-gapped)
- Unlimited minutes — no per-use fees
- Up to 20 concurrent calls
- Organization-specific voice training and model fine-tuning
- On-site installation, integration and team training
- Annual maintenance, updates and support: 18% of the software fee
On-Premise · High Volume
Bank-scale, redundant, multi-site deployment.
- With-hardware option: quoted at the current exchange rate (8-GPU H200-class servers)
- Redundant (HA) architecture and secondary system
- Multi-site deployment, disaster recovery scenario
- Capacity for 200+ concurrent calls
- Regulation-compliant secondary data center configuration
- Dedicated engineering team and on-site response
- Organization-specific model training and continuous improvement
- Source code escrow
- Annual maintenance, updates and support: 18% of the software fee
- 24/7 support with SLA
Questions about the plans?
Read the FAQ